This is my first time trying to do anything “techy,” so please forgive me.

After I select recover, in step 2, I get a black screen with a picture of a phone and a red triangle with an exclamation point. I have pressed the vol. up and power and I get a list to either “reboot system now,” “apply sdcard:update.zip,” “wipe data/factory reset,” or “wipe cache partition.”

then below this I have something that reads “E: Can’t open cache/recovery/command”

I am not going to select any of these options until I get a reply.

Thanks in advance for your patience!!